Imprint | Data Protection | Terms and Conditions

Imprint

Company Name: Harmonia Counselling Zurich GmbH
Owner: Nomsa Looser
Address: Beethovenstrasse 5, 8002 Zurich
Phone: +41 79 310 19 76
Email: info@harmonia-counselling.com
Website: www.harmonia-counselling.com

Legal Form: GmbH
Company Identification Number (VAT): CHE-140.720.673

Data Protection Policy

1. General Information

This data protection policy provides an overview of what happens to your personal data when you visit our website or use our services. Personal data includes all data that can personally identify you.

2. Data Collection & Processing

We collect data in the following ways:

  • Direct Data Collection: When you provide information via contact forms, emails, or phone calls.

  • Automatic Data Collection: When you visit our website, our IT system may collect technical data.

3. Purpose of Data Use

Your data is used for:

  • Communicating with you regarding enquiries and appointments.

  • Ensuring the proper functionality of our website.

  • Improving user experience and analysing website traffic.

4. Legal Basis for Processing

Data is processed based on Swiss data protection laws and, where applicable, the EU General Data Protection Regulation (GDPR).

5. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, data transmission over the internet may have security vulnerabilities.

6. Data Storage Period

Your personal data will only be stored for as long as necessary for the intended purpose, unless legal retention obligations require longer storage.

7. Third-Party Services & Data Transfers

We do not sell or share your data with third parties, except when legally required or to fulfil contractual obligations (e.g., hosting providers).

8. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for data processing at any time.

For any concerns or to exercise your rights, please contact us at info@harmonia-counselling.com.

Terms & Conditions

1. Scope of Services

I, Harmonia Counselling, provide psychological counselling services in Zurich. Please note that these services are not covered by health insurance.

2. Appointments & Cancellations

  • Appointments can be scheduled via phone, email, or online booking.

  • Cancellations must be made at least 24 hours in advance; otherwise, the full session fee will be charged.

3. Fees & Payment

  • Fees are communicated transparently on our website, during sessions upon request, or through direct contact.

  • Payments are accepted via bank transfer, cash, or other agreed methods.

4. Confidentiality

  • All client information is treated confidentially according to Swiss privacy laws.

  • Exceptions apply in cases where there is a legal obligation to disclose information (e.g., imminent danger to oneself or others).

5. Liability

  • I provide psychological counselling but do not offer medical or psychiatric treatment.

  • Clients are responsible for their own well-being and decision-making during and after counselling.

6. Changes to Terms

I reserve the right to modify these terms at any time. Changes will be communicated on my website.