Imprint | Data Protection | Terms and Conditions

Imprint

Company Name: Harmonia Counselling Zurich GmbH
Owner: Nomsa Looser
Address: Beethovenstrasse 5, 8002 Zurich
Phone: +41 77 288 05 15
Email: info@harmonia-counselling.com
Website: www.harmonia-counselling.com

Legal Form: GmbH
Company Identification Number (VAT): CHE-140.720.673

General Terms and Conditions of Harmonia Counselling Zurich GmbH

1. Scope of Application

These General Terms and Conditions ("GTC") apply to the entire business operations of Harmonia Counselling Zurich GmbH (hereinafter "the Company").

2. Conclusion of Contract

The contract is concluded when the Company confirms the agreement for the provision of services to the customer. The contract is considered concluded at the latest when the customer makes use of the services offered by the Company.

3. Prices

Unless otherwise stated, all prices are in Swiss Francs (CHF) and exclusive of applicable VAT or other applicable taxes. The Company reserves the right to change prices at any time. The prices valid at the time of contract conclusion apply.

4. Payment

The Company offers the following payment methods: invoice, credit card, PayPal, prepayment, and down payment. Invoices must be paid within 30 days of the invoice date. If payment is not made on time, a reminder will be sent. If still unpaid, the customer falls into default and will owe interest of 5% from that point. Offsetting claims by the customer against the Company is not allowed. For large orders, the Company may request a down payment and may withhold delivery in case of delayed payment.

5. Obligations of the Company

5.1 Service Delivery: Unless otherwise agreed, services are rendered at the Company's registered office.

5.2 Auxiliary Personnel: Both parties may use auxiliary personnel, ensuring compliance with all applicable laws and collective agreements.

6. Obligations of the Customer

The customer must take all necessary actions required for the Company to provide its services at the agreed place and time, including providing necessary information and documents.

7. Non-Solicitation

Without written consent, the customer may not solicit or employ the Company's employees or auxiliaries for up to one year after the contract ends.

8. Acceptance

Where necessary, acceptance of products or services follows a separate acceptance protocol provided with these GTC.

9. Appointment Cancellation

Cancellations must be made at least 24 hours in advance. Later cancellations may incur a processing fee.

10. Warranty

The Company guarantees that services will be delivered in industry-standard quality.

11. Liability

The Company disclaims all liability for indirect and consequential damages. Direct liability is limited to the product/service price, except in cases of gross negligence or intent. No liability for auxiliary personnel.

12. Intellectual Property

All rights remain with the Company or are licensed to it. No rights are transferred unless explicitly stated. Use or disclosure of any materials is prohibited without Company consent. The customer must ensure they do not infringe third-party rights.

13. Data Protection

The Company may process customer data to fulfill contractual obligations and take necessary security measures. Customers consent to storage and use of their data and understand the Company may be required to disclose data to authorities. Unless explicitly prohibited, data may be used for marketing or shared with service partners.

14. Amendments

The Company may amend these GTC at any time. New versions take effect 30 days after notification or publication on www.harmonia-counselling.com. The version in effect at the time of contract applies unless the customer has accepted a newer version.

15. Priority

These GTC override all previous agreements. Individual contracts that specify these GTC take precedence.

16. Severability

If any provision is or becomes invalid, the rest of the contract remains valid. Invalid provisions will be replaced with ones that best reflect the intended economic purpose.

17. Confidentiality

Both parties and their auxiliaries must keep all information obtained during the contract confidential, even after it ends.

18. Force Majeure

The Company is not liable for delays due to force majeure (e.g., pandemics, natural disasters, war, strikes). If such conditions persist for more than 30 days, the Company may withdraw from the contract and must refund any payments.

19. Agents and Distributors

Agents and distributors operate independently. Claims must be made directly against them. The Company is not liable for their breaches.

20. Governing Law / Jurisdiction

These GTC are governed by Swiss law. Jurisdiction is at the Company’s registered office, unless otherwise required. The UN Convention on Contracts for the International Sale of Goods is excluded.